Helvetia&Bristol Firenze – Starhotels Collezione

Location is perfect. The cafe restaurant was very good. The staff was exceedingly friendly.

The hotel is located in the heart of Florence, offering unparalleled convenience for exploring the city’s iconic landmarks, museums, and restaurants. The staff is exceptionally attentive and friendly, always going above and beyond to ensure a pleasant stay. The concierge service is particularly outstanding, providing excellent recommendations and assistance with reservations and local tips. Cleanliness is clearly a top priority at the hotel, with rooms and common areas maintained to the highest standards. Additionally, the flexibility in cleaning times adds a thoughtful touch, allowing guests to enjoy their schedules without disruption. Overall, it’s a fantastic choice for anyone looking to experience Florence in comfort and style.

Location was great. Second room/jr suite we had was very comfortable and the double shower was fantastic. Workout room was very nice for a hotel.

I have stayed at this hotel before, and it is one of my favorites. This is the first time I have been there since they have added an annex, however, and the decor is different from the original hotel. I was upgraded to a junior suite, which I appreciated. It was beautiful, and the bed was excellent, as were the linens. All on all, this remains one of my favorite hotels. It is beautiful, wonderfully located, and the staff is superb. The housekeeping staff was unusually good. I will certainly stay here once again when I return to Firenze.

This is a wonderful hotel in the center of Florence. The staff are friendly from the housekeepers to front desk staff to bell hops. There is 24 hour a day front desk staff. There are two choices for dining and a spa within the hotel. The lobby is large and seating areas comfortable, where you can take a coffee or a cocktail. Nightly turn down service was very nice.