Helvetia&Bristol Firenze – Starhotels Collezione
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客人怎麼說
Loved this hotel!! Little Gem of a place in the beautiful town of Florence. perfect location. Loved everything about it. The room was exceptional and the attention to detail was second to none. Fresh flowers in the sitting area and bathroom. Cleanliness and turned down service was superb. We especially loved going in the spa as a family, as it was such a calming experience away from the madness of sightseeing.
Lana
2025年7月
We stayed in the new building and the room was fantastic - large, very comfortable. Lovely mattresses, linens, complimentary fresh berries and prosecco on arrival.
Nastia13
2023年5月
Sara
2024年4月
Location is perfect. The cafe restaurant was very good. The staff was exceedingly friendly.
Eldon
2023年5月
The hotel is located in the heart of Florence, offering unparalleled convenience for exploring the city’s iconic landmarks, museums, and restaurants. The staff is exceptionally attentive and friendly, always going above and beyond to ensure a pleasant stay. The concierge service is particularly outstanding, providing excellent recommendations and assistance with reservations and local tips. Cleanliness is clearly a top priority at the hotel, with rooms and common areas maintained to the highest standards. Additionally, the flexibility in cleaning times adds a thoughtful touch, allowing guests to enjoy their schedules without disruption. Overall, it’s a fantastic choice for anyone looking to experience Florence in comfort and style.
Abdalla
2024年12月
This beautiful historical 5-star hotel offers an exceptional experience from the moment you arrive. The friendly staff greets you warmly and ensures that your stay is nothing short of perfect. The hotel’s central location in Florence is ideal for exploring all the city’s historical sites and shopping. The spa facilities are top-notch, with every treatment room and experience available, as well as a well-equipped gym. The concierge makes your life very easy suggesting restaurants, shopping or any tours!
Sohrab
2025年7月
I initially booked a deluxe room but it smelled like damp mildew (it was also slightly smaller than I expected). I then upgraded to a suite and the staff were nice enough to do that at a discount. This second room (the suite) was fantastic. Excellent furnishings, nice view of the piazza, and fantastic bathroom. The staff all around were very helpful and made us feel at home. They brought a gift of a panettone by a famous pastry chef as well. The spa is one of the best I've seen and is built on top of an old Roman bath and medieval ruins which are incorporated into it. The restaurant is also exceptional. It is a true luxury hotel in the old style.
Camden
2025年1月
Location was great. Second room/jr suite we had was very comfortable and the double shower was fantastic. Workout room was very nice for a hotel.
John
2024年10月
Reception staff were very accommodating. housekeeping were great. Room service was delicious! The silence and quiet of the room. It's actually a gorgeous hotel with a convenient location. Not my first stay.
Lubna
2025年1月
I have stayed at this hotel before, and it is one of my favorites. This is the first time I have been there since they have added an annex, however, and the decor is different from the original hotel. I was upgraded to a junior suite, which I appreciated. It was beautiful, and the bed was excellent, as were the linens. All on all, this remains one of my favorite hotels. It is beautiful, wonderfully located, and the staff is superb. The housekeeping staff was unusually good. I will certainly stay here once again when I return to Firenze.
Margery
2024年6月
訂房專線：
+1 (888) 385-8465